Xyntherium checks every answer against your own documents (your return policy, pricing, terms or product info) and catches what it got wrong or left out, before your customer sees it.
Example 1 · Refunds
Your return policy
Refunds are available within 30 days for unopened items with proof of purchase.
Your chatbot said
“Refunds are available within 30 days.”
Caught: the answer left out “unopened items” and “proof of purchase.” Your chatbot just promised refunds your return policy doesn’t allow.
Example 2 · A wrong number
Your cancellation terms
Early cancellation carries a $180 fee.
Your chatbot said
“Early cancellation carries a $120 fee.”
Caught: your cancellation terms say the fee is $180, not $120. Your chatbot just quoted a fee your business never set.
For businesses using AI to answer customers about refunds, pricing, policies, or eligibility.
1
Paste your document.
2
Paste what your AI said.
3
See exactly what’s wrong, with the line from your document that proves it.
Verify Gate, coming soon
Say your return window goes from 30 days to 14. Answers your chatbot gave last week still say 30. Verify Gate checks the answers you have already approved against the new version of the document, lists the ones that no longer match, and shows the words that changed. Nothing goes out until someone on your team has looked. Changes to spelling or layout alone don’t hold anything up.
How it fits into your developers’ workflow →On a fresh test, AI judges let through about 1 in 4 flawed answers. Verify let through 1 in 28.
Checks answers against the documents you supply. Not legal advice.
Also from Xyntherium: multi-model chat, where several leading AI models answer your question together. Sign in →
